Can I demand a refund

Jun 06, 2009 in Legal

I have had a pram for nearly a year, however have only been using it for 5 months. In this time I have had to have 2 replacement pieces of material due to seams splitting and now the front wheel has broken. The pram cost me £400 and I do not think that the quality is satisfactory for the price paid and so would like a refund. The online store I bought it from is reputable one however they do not give refunds only relacement parts or repair. Can I demand a refund using consumer law? or do I have to put up with this pushchair breaking every 6 weeks? BTW - although reviews of this pushchair are excellent when you google my specific issues there are lots of other people in the same boat so I would not want a replacement. Thanks for your help!!

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Can I demand a refund

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